National Call Center Institute Conference Attendees/Inquirers

40,640 TOTAL ATTENDERS/INQUIRERS

Attenders and inquirers of executive-level, specialized conferences and seminars for the call center industry sponsored by the National Call Institute. Events include "Train the Call Center Trainer", "Call Center Trainer Symposium", "Effective Call Center Management Conference" and "Call Center on the Internet". List consists of upper level corporate management, call center management, MIS management, telecommunications management, training and development management, customer service management, marketing management, sales management and human resources management. These individuals are responsible for creating marketing plans, devising corporate strategies, implementing programs for growth and have the enabling purchasing authority.

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